About SVHarbor (version 1.0)

SUPERVALU applications such as eReports, eBooking, eCustomerService and eSurvey.  (Your regional administrator assigns SVHarbor applications to your store, and your store administrator assigns applications to each user at your store.)

Information, including industry news stories, announcements, alerts and even weather forecasts for selected cities.

Full-featured email, calendar and task (My Organizer) functions.

Depending on the options the administrator assigned to you, you may or may not see all of the features shown below.  For example, if you haven't been assigned an SVHarbor email account and an email role, the Email, Events, To Do's and My Organizer options are not shown.

All applications available to you are listed on the left side of the window, and you click an application name to start it.  You may have access to applications such as eReports, eBooking, eCustomerService and eSurvey.  To obtain access to additional programs, contact your store administrator.  If you are the store administrator, contact your regional administrator to have additional programs made available to your store.

Clicking the My Organizer option on the left displays email, address book, calendar and To Do functions.  (To see the My Organizer option, you must be assigned an SVHarbor email account AND an email role by the administrator.)  
 

Use the SVHarbor menu bar at the top of the window to return to the main SVHarbor home page (Home), use the Favorites feature, search for people's email addresses, display SVHarbor online help, or log out of SVHarbor.  Each menu item is described below.
 

The Harbor Headlines area contains announcements of interest to SVHarbor users.  Click a headline to view it.  See View headlines and news for details.
 

The Alerts area contains links to important information you need to read. (Some alerts contain attachments with detailed information.)  Click an alert to view it.  See View alerts for details.

The Industry News area contains stories related to the grocery industry.  Click a story to view it.  See View industry news for details.
 

The Weather area displays weather information for a selected location.  You can display weather forecasts for other locations.  See View weather for details.

Below the date at the top of the window are the My Organizer indicators:   New Mail displays the number of new messages you have, Events displays the number of scheduled events you have, and To Do's displays the number of tasks you have.  

(To see the My Organizer indicators, you must be assigned an SVHarbor email account AND an email role by the administrator.)

eReports

This application allows you to use a Web browser to view a variety of SUPERVALU documents, including invoices, orders, pricing reports and so on. When you are given access to eReports, you are also given access to reports directed to certain stores and to reports published by certain authors.

eCustomerService

This application provides an Internet link to SUPERVALU Customer Service.  It allows stores to use the Web to perform tasks such as reporting an incomplete order rather than calling Customer Service.

eSurvey

This application allows you to receive and respond to special offers that SUPERVALU sends to stores; these are often referred to as reply requests or event orders.  SUPERVALU sends these offers to invite you to order certain items that are typically offered at a special price. For example, the order might contain a list of items from a particular frozen food company in conjunction with a special promotion the company is running.  When the offer is delivered to your store, you can view it through the eSurvey application.  If you decide to take advantage of the offer, you select dates on which the items should be delivered to the store and enter quantities for individual items.  You then submit the order to SUPERVALU electronically.

eBooking

This application allows you to prebook orders electronically.  With prebook items, stores can receive special pricing if they submit orders for the item a certain number of days in advance. For example, stores might be offered a discount on a specific brand of cereal if they order it 30 days or more before the date on which they want the cereal delivered.  An authorized SVHarbor user can complete a prebook order using the eBooking application and then submit it to SUPERVALU electronically.

Administration applications

Some SVHarbor users will have access to applications used to perform administrative functions.  For example, a store administrator can run the User Administration application to set up accounts for store users and assign applications to them.